Refund Policy

Last Updated: June 2026

Introduction/Purpose

This Refund Policy outlines the terms and conditions under which Resinforming (hereinafter referred to as "we," "us," or "our") will process refund requests for services provided through our website resinforming.info (the "Site"). This policy is designed to ensure transparency and fairness while providing maximum legal protection to our business.

Scope and Applicability

This Refund Policy applies to all users of the Site who purchase our software-as-a-service (SaaS) products. By using our services, you agree to be bound by this policy. If you do not agree with any part of this policy, you must not purchase our services.

Definitions

  • "User" refers to any individual or entity that accesses or uses our services.
  • "Services" refers to the software and related services provided by Resinforming through the Site.
  • "Refund Request" refers to a formal request made by a User for a refund of fees paid for Services.

Main Policy Content

1. Refund Eligibility

Refunds will be considered under the following circumstances:

  • If the User cancels their subscription within the first 30 days of the initial purchase.
  • If the Services are found to be defective or not functioning as described in our marketing materials.
  • If the User has not utilized the Services beyond a reasonable extent, as determined by us.

2. Refund Request Process

To initiate a Refund Request, Users must:

  1. Contact our customer support team at [email protected] within the eligibility period.
  2. Provide a detailed explanation of the reason for the refund request.
  3. Include any relevant documentation or evidence supporting the request.

Refund Requests will be reviewed within 14 business days of receipt, and Users will be notified of the outcome via email.

3. Refund Method

Approved refunds will be processed using the original payment method. Please allow up to 10 business days for the refund to reflect in your account.

User Rights and Obligations

Users have the right to:

  • Request a refund in accordance with the terms outlined in this policy.
  • Receive clear communication regarding the status of their Refund Request.

Users are obligated to:

  • Provide accurate and complete information when submitting a Refund Request.
  • Comply with the terms and conditions set forth in this policy.

Limitations and Disclaimers

We reserve the right to deny any Refund Request that does not comply with the terms outlined in this policy. Additionally, we are not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our Services, including but not limited to loss of profits or data.

Data Protection/Security

We take the privacy and security of our Users seriously. Any personal information provided during the Refund Request process will be handled in accordance with our Privacy Policy, which can be found on our Site.

Changes to Policy

We reserve the right to modify this Refund Policy at any time. Any changes will be effective immediately upon posting on the Site. Users are encouraged to review this policy periodically to stay informed of any updates.

Contact Information

If you have any questions or concerns regarding this Refund Policy, please contact us at:

Company: Resinforming
Phone: +19569664116
Email: [email protected]
Address: 547 West 133rd Street, New York

Governing Law and Jurisdiction

This Refund Policy shall be governed by and construed in accordance with the laws of the State of [Your State], without regard to its conflict of law principles. Any disputes arising from this policy shall be resolved in the competent courts located in [Your County], [Your State].